Privacy Policy

Authentication

We offer a 30-day return policy on all items. Items must be in original condition with tags attached.

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

We accept all major credit cards, PayPal, and Shop Pay for your convenience.

FOR REAL Luxury Vintage | www.forrealluxuryvintage.com

 

FOR REAL Luxury Vintage is committed to protecting your personal data and processes personal information solely in accordance with the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG).

1. Personal Data We Collect

We may process the following categories of personal data:

       First and last name

       Billing and delivery address

       Email address

       Phone number (if provided)

       Payment details (processed via our payment provider — we do not store full payment details)

       IP address and browser data (via cookies)

       Order history and communication history

2. Purposes and Legal Bases for Processing

We process your personal data on the following legal bases:

 

2.1 Performance of a contract (Art. 6(1)(b) GDPR)

       Processing and shipping your order

       Communication regarding your order, returns, and complaints

       Customer administration

 

2.2 Legal obligation (Art. 6(1)(c) GDPR)

       Tax record-keeping obligation (7 years under Dutch tax law)

 

2.3 Legitimate interests (Art. 6(1)(f) GDPR)

       Fraud prevention and security of our webshop

       Improving our services based on anonymised usage data

 

2.4 Consent (Art. 6(1)(a) GDPR)

       Sending newsletters and marketing communications via Klaviyo, only after explicit opt-in

       Placing non-functional cookies

3. Retention Periods

We do not retain your personal data longer than necessary:

       Order data: 7 years (statutory tax retention obligation)

       Customer account data: until account deletion or 3 years after last activity

       Marketing data: until unsubscription or withdrawal of consent

       Server log files: maximum 12 months

4. Sharing Personal Data with Third Parties

We share your data with third parties only to the extent necessary for the performance of our services:

       Shopify Inc. — e-commerce platform (data processor)

       Klaviyo Inc. — email marketing platform (data processor)

       Delivery services (PostNL, DHL or equivalent) — for shipment of your order

       Payment providers (e.g. Stripe) — for payment processing

We have data processing agreements in place with all processors in accordance with Art. 28 GDPR. We never sell your data to third parties.

Transfer outside the EEA: Shopify and Klaviyo are based in the US. Data transfers take place on the basis of Standard Contractual Clauses (SCCs) pursuant to Art. 46 GDPR.

5. Your Rights

Under the GDPR, you have the following rights:

       Right of access (Art. 15 GDPR)

       Right to rectification (Art. 16 GDPR)

       Right to erasure ('right to be forgotten') (Art. 17 GDPR)

       Right to restriction of processing (Art. 18 GDPR)

       Right to data portability (Art. 20 GDPR)

       Right to object (Art. 21 GDPR)

       Right to withdraw consent (Art. 7(3) GDPR)

To exercise your rights, please contact us at getreal@forrealluxuryvintage.com. We will respond within 30 days. If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

6. Cookies

Our website uses cookies. We distinguish between:

       Functional cookies — necessary for the operation of the webshop (no consent required)

       Analytical cookies — for measuring website traffic (anonymised where possible)

       Marketing cookies — for personalised advertising (only after consent)

You can manage your cookie preferences at any time via our cookie banner or your browser settings.

7. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our webshop uses SSL encryption (HTTPS).

8. Changes to This Policy

We reserve the right to amend this privacy policy. The most current version is always available on our website. We will notify you by email of any material changes.

9. Contact

For questions about this privacy policy or your personal data, please contact us at getreal@forrealluxuryvintage.com.

 

Trade name: FOR REAL

Chamber of Commerce: 97993883

VAT number: NL005301441B46

Address: Lange Leidsedwarsstraat 121-2, 1017NJ, Amsterdam, The Netherlands

Email: getreal@forrealluxuryvintage.com

Website: www.forrealluxuryvintage.com

 

Last updated: April 2026