Privacy Policy
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We offer a 30-day return policy on all items. Items must be in original condition with tags attached.
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
We accept all major credit cards, PayPal, and Shop Pay for your convenience.
FOR REAL Luxury Vintage | www.forrealluxuryvintage.com
FOR REAL Luxury Vintage is committed to protecting your personal data and processes personal information solely in accordance with the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG).
1. Personal Data We Collect
We may process the following categories of personal data:
• First and last name
• Billing and delivery address
• Email address
• Phone number (if provided)
• Payment details (processed via our payment provider — we do not store full payment details)
• IP address and browser data (via cookies)
• Order history and communication history
2. Purposes and Legal Bases for Processing
We process your personal data on the following legal bases:
2.1 Performance of a contract (Art. 6(1)(b) GDPR)
• Processing and shipping your order
• Communication regarding your order, returns, and complaints
• Customer administration
2.2 Legal obligation (Art. 6(1)(c) GDPR)
• Tax record-keeping obligation (7 years under Dutch tax law)
2.3 Legitimate interests (Art. 6(1)(f) GDPR)
• Fraud prevention and security of our webshop
• Improving our services based on anonymised usage data
2.4 Consent (Art. 6(1)(a) GDPR)
• Sending newsletters and marketing communications via Klaviyo, only after explicit opt-in
• Placing non-functional cookies
3. Retention Periods
We do not retain your personal data longer than necessary:
• Order data: 7 years (statutory tax retention obligation)
• Customer account data: until account deletion or 3 years after last activity
• Marketing data: until unsubscription or withdrawal of consent
• Server log files: maximum 12 months
4. Sharing Personal Data with Third Parties
We share your data with third parties only to the extent necessary for the performance of our services:
• Shopify Inc. — e-commerce platform (data processor)
• Klaviyo Inc. — email marketing platform (data processor)
• Delivery services (PostNL, DHL or equivalent) — for shipment of your order
• Payment providers (e.g. Stripe) — for payment processing
We have data processing agreements in place with all processors in accordance with Art. 28 GDPR. We never sell your data to third parties.
Transfer outside the EEA: Shopify and Klaviyo are based in the US. Data transfers take place on the basis of Standard Contractual Clauses (SCCs) pursuant to Art. 46 GDPR.
5. Your Rights
Under the GDPR, you have the following rights:
• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure ('right to be forgotten') (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)
To exercise your rights, please contact us at getreal@forrealluxuryvintage.com. We will respond within 30 days. If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
6. Cookies
Our website uses cookies. We distinguish between:
• Functional cookies — necessary for the operation of the webshop (no consent required)
• Analytical cookies — for measuring website traffic (anonymised where possible)
• Marketing cookies — for personalised advertising (only after consent)
You can manage your cookie preferences at any time via our cookie banner or your browser settings.
7. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our webshop uses SSL encryption (HTTPS).
8. Changes to This Policy
We reserve the right to amend this privacy policy. The most current version is always available on our website. We will notify you by email of any material changes.
9. Contact
For questions about this privacy policy or your personal data, please contact us at getreal@forrealluxuryvintage.com.
Trade name: FOR REAL
Chamber of Commerce: 97993883
VAT number: NL005301441B46
Address: Lange Leidsedwarsstraat 121-2, 1017NJ, Amsterdam, The Netherlands
Email: getreal@forrealluxuryvintage.com
Website: www.forrealluxuryvintage.com
Last updated: April 2026